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Categories
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SAP Customer Relationship Management
SAP Customer Relationship Management
- 6 Steps to Enhance a CRM DataSource Using a BDoc BAdI
by Liang Ma, Senior Specialist, Deloitte Consulting (April 2009)
Learn about a new method you and your BW team can use to report on information obtained when you add new partner functions to SAP CRM — the Business Document Business Add-In. This six-step process allows you to collect data in real time and enables you to load the data into SAP NetWeaver Business Intelligence to use for reporting. You can also use this process to add other customized fields to SAP CRM.
- Automate Sales Analytics in BW as a Predecessor to a Full CRM/BW Landscape
by Ned Falk, Senior Education Consultant, SAP America
Use BW's Reporting Agent and standard Business Content to automatically generate operational sales-analytics reports, and pave the way for a full-blown mySAP CRM implementation later.
- Create Unparalleled Analytical Applications with SAP NetWeaver BI, Visual Composer, and Macromedia Flex
by Moya Watson, Information Developer — SAP NetWeaver, SAP Labs Palo Alto; and Judy Kestecher, Information
Development Lead — Visual Composer, SAP NetWeaver Product Management, SAP Labs Israel
Discover how Visual Composer allows you to create analytical applications without programming knowledge.
- Implement Custom Process Types in Process Chains for CRM Analytics
by Ryan Leask, CPM Product Manager, SAP Labs
Create up to four custom process types to automate and schedule your Analysis Process Designer models and Customer Relationship Management Analytics activities.
- mySAP CRM Analytics Harnesses SAP NetWeaver BI Analytical Capabilities
by Ned Falk, Senior Education Consultant, SAP America
mySAP CRM Analytics, a group of tools offered with mySAP CRM and SAP NetWeaver BI, can help you optimize your company’s customer data. Learn about the mySAP CRM extraction mechanism and delivered analysis tools you can use with your data. Then, explore the standard tool sets available, including customer analytics, product analytics, sales and service analytics, marketing analytics, and channel analytics.
- SAP NetWeaver BI Security for Complex Requirements
by Shahid Manzur, BI Architect, SAP Labs, and Marc Bernard, Chief Architect, NetWeaver RIG, SAP Labs
In SAP NetWeaver BI 7.0, you can join multiple authorizations. However, the union is only possible at an aggregated level. Find out how to implement analysis authorizations for unions and see a custom solution that helps overcome this limitation.
- Uncover Hidden Trends in Historical Data with Analysis Process Designer
by Rajesh Yerragunta, Business Intelligence Lead, Platinum-DB Consulting
Go beyond data warehousing to data mining. You can use Analysis Process Designer (APD) to discover hard-to-find trends that allow your company to make more informed decisions. Learn what APD is, how it differs from data warehousing, and how to implement it.
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