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Frequently Asked Questions
What you should know about the BI Expert knowledgebase
What is it?
- BI Expert is an online knowledgebase accessible through a licensed subscription. It contains hundreds of articles that provide expert-written, expert-validated advice and instruction covering technical and functional topics pertaining to reporting, data modeling, and optimizing performance in SAP NetWeaver BW, and SAP BusinessObjects, as well as strategies for managing data.
- Licenses to access the online knowledgebase are available for teams of all sizes as well as individual users. Each eligible license holder can access the knowledgebase – using a registered username/personal password – anytime 24/7 from any computer with internet access. Licenses can be easily customized to meet the needs of your team or organization. Our team-oriented pricing offers the greatest value to your organization. License plans and further information are available at www.SAPexperts.com, or by calling us at 1.781.751.8799.
Who writes the articles?
- The articles are written by experienced SAP customers, the world’s top SAP consultants, and SAP’s own experts.
- Each submitted article is reviewed by an editorial board consisting of respected SAP NetWeaver BW and SAP BusinessObjects specialists. A meticulous and thorough editorial process is followed to ensure that the finished article meets the highest standards of accuracy and that it represents the accepted best practice in the industry. You can be sure that every published article contains the best available information on the topic covered.
How do I use the knowledgebase?
- AS A 24/7 ON-BOARD CONSULTANT: You can gather information about how to overcome challenges in modeling data, such as tips from Duncan Foster’s series, “Data Modeling Strategies to Avoid Data Inaccuracy and Ensure Consistency (Parts 1 to 3).” You can also find hints for setting up your process chains, such as those found in John Kurgan’s “Use a New Process Type to Create Dynamic Process Chains.”
- AS A STAFF TRAINING TOOL: Did you know that you can train users to manage certain master data using Visual Composer? Providing this access not only reduces the number of requests to upload data manually, it also gives users the power to make changes as needed. Hubert Alistair Wallace walks you through this process in “Allow Users to Manage SAP NetWeaver BI Master Data with Visual Composer.”
- AS AN ON-DEMAND KNOWLEDGEBASE: Need quick advice on how to easily check an InfoProvider? Check out Rajiv Kalra’s and Subramaniam Venkitaraman’s “Quick Tip: View and Analyze InfoProvider Contents Without Creating a Query.”
- AS A MEANS OF CONFIRMING THE VALIDITY OF PROGRAMS AND PROCEDURES CURRENTLY IN PLACE: Your current processes for reporting appear to be functioning well, but you want to be sure that you are receiving the reports you expect. Robert Williams offers tips to get the results you need in “Avoid These Common Pitfalls in Using Reporting Authorizations With and Without Hierarchies.”
- AS AN AID TO COMMUNICATING WITH OTHER SAP DEPARTMENTS: Often BW teams and CRM teams need to work together to optimize the use of customer data. When you use SAP NetWeaver BW with CRM Analytics, you can get a better view into your customers, allowing you to make better informed decisions. Ned Falk walks you through how to perform this analysis in “mySAP CRM Analytics Harnesses SAP NetWeaver BI Analytical Capabilities.”
- AS A WAY OF KEEPING UP WITH THE CHANGING REGULATIONS ACROSS THE WORLD: Increasingly, global companies have complex requirements about who can view certain data, such as customer payment data. SAP NetWeaver BW 7.0 offers new security concepts to allow you to set up precise authorizations across your company. Shahid Manzur and Marc Bernard introduce you to one of the new security concepts in “SAP NetWeaver BI Security for Complex Requirements.”
What else do I need to know?
- Only registered users can access the knowledgebase. All content is subject to international copyright laws and cannot be shared with those who are not authorized to access to BI Expert – including non-licensed colleagues within your own organization who are not registered users.
- Each registered user receives an alert email each month that notes the new articles have been added to the knowledgebase. It provides direct links to log in and access the new content.
- In addition to BI Expert, we also publish these other SAP-specific knowledgebases:
CRM Expert, for your SAP Customer Relationship Management team, including sales, marketing and customer service.
ERP Expert, for larger teams working in the SAP ERP environment.
Financials Expert, for your SAP ERP Financials team, from configurations to reporting.
GRC Expert, for all your SAP professionals responsible for governance, risk, and compliance policies and procedures.
HR Expert, for your SAP Human Resources/Human Capital Management team, from payroll to personnel administration to organizational management.
SCM Expert, for your SAP Supply Chain Management team, from logistics to procurement, to sales and distribution.
SAP Professional Journal, for your SAP development and administration teams, from ABAP to Java development to database administration.
Solution Manager Expert, for your administrative team, project managers, help desk staff, and others who need to master SAP Solution Manager.
Each knowledgebase requires its own license and fees. Special arrangements can be made to provide additional access to some or all of these publications. Learn more by calling our account representatives directly at 1.781.751.8799. Or visit us online at www.sapexperts.com.
Have a question we haven’t covered above?
Call our account representatives directly at 1-781-751-8799. They can walk you through the various options available to you, help you tailor an access plan to the needs of your company, and answer any questions you might have.
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